Donurim

Delete account

Request deletion of your Donurim account and associated data held by IBRDOS Inc. You do not need to reinstall the app to use the email option below.

Request deletion by email

Send an account deletion request

Email dev@ibrdos.com from the address registered with Donurim and request deletion of your Donurim account. We verify control of the email and your intent, then confirm the outcome. Do not include verification codes, passwords or payment credentials. If you cannot access the registered address, contact the same team for an identity-verification route. Requests are handled without undue delay; if additional checks are needed, we explain the reason and timing.

Delete directly in the app

Open Donurim Settings → Delete account → Email a deletion code → enter the code from your registered email in the app → Permanently delete. Deletion codes last 10 minutes. A sign-in code cannot replace a deletion code.

What is deleted

After verification, we disable the account to block access and remove related records in stages. Temporary failures are retried automatically while access remains blocked. Removal covers the account's email association, sign-in sessions, synchronized tasks, notes, completions, daily records and preferences, device registrations and account-level purchase entitlement records. Deleting inside the app also clears that account's records from the current device. Deleted accounts and records cannot be recovered through the app.

Random account-ID markers and hashed store identifiers used to prevent duplicate purchase ownership remain separately, without email or plan content. Operational logs use a 14-day retention setting. Database recovery backups may retain pre-deletion copies for up to 35 days. Legally required records are retained separately for their required purpose and period. We also handle related deletion requests with service providers. See the Privacy Policy.

Local guest records, exported files, copies on other devices and transaction records held by Apple or Google are not all erased by deleting this account. Manage these through the relevant device, storage destination or store.

Subscriptions and purchases

Deleting an account does not automatically cancel or refund a subscription. Manage subscriptions through Apple or Google Play. Not cancelling a subscription is not a reason to refuse an account deletion request.

Purchases linked to the deleted account are not automatically transferred to a new Donurim account. Contact support before deletion or afterward for purchase verification or refund assistance.

Contact: dev@ibrdos.com · Operator: IBRDOS Inc. ((주)아이비알도스)