Poomio
Terms of Use
Last updated: October 5, 2026
These terms govern Poomio, provided by IBRDOS Co., Ltd. ((주)아이비알도스, the “Company”). Contact dev@ibrdos.com about the service.
1. Eligibility and accounts
You must be at least 16 and old enough to consent to the service and personal-data processing where you live. We do not offer a separate registration path for ages requiring parental consent. The age check is your self-declaration, not verified identity or age certification.
Use your own email to sign in. Do not share verification codes or sessions. Recovery, deletion and purchase restoration require verification of the relevant account or store account. You can explore with a default character without signing in; photo creation, friend connections and server storage require an account.
2. Photos, AI and sharing
Upload only your own photo that you have the right to use. Do not impersonate anyone or upload another person’s or minor’s photo as your own. Photo ownership, AI processing and overseas transfer to OpenAI require separate confirmations before creation. Showing the generated mini self to friends is a separate choice. AI results may differ from the original, and we do not guarantee a specific likeness or perfect result.
You keep your rights in uploaded material. You authorize processing only as needed to provide the service, show permitted content to friends, assess safety and perform the sharing or deletion you request. Applicable law and provider terms may affect AI output rights and use. Do not infringe others’ rights.
Friends connect by accepting invitations. There is no public feed or stranger matching. Hugs, coffee, cheers, high fives and good-night wishes are virtual expressions, not real goods, money or vouchers. External sharing is provided as images. Check that your friend is comfortable with sharing.
3. Free use and purchases
Free use includes one first avatar creation, five friends, the basic room, greetings and widgets. Ads may appear below the Studio and Account areas.
Plus includes no ads, eight creations per month, twenty friends and all room themes. While Plus is active, the creation allowance resets on the first day of each calendar month at 00:00 UTC rather than one month after your purchase date. Unused monthly creations do not carry over. Failed jobs return a creation credit. Actual access and available credits depend on verified store purchases and server usage records.
Monthly and yearly prices, currency and billing periods are those shown in the store purchase screen. Subscriptions renew automatically unless canceled through the store before renewal. Management, cancellation and refunds follow the store’s procedures and applicable consumer law. Deleting your account or the app does not cancel a subscription.
Permanent room themes are separate one-time purchases. A purchased room remains available after Plus ends. It does not include additional creations or a Plus subscription. Restoration requires the relevant store and app account verification. Store refunds, revocations and other entitlement changes affect access.
4. Safety and restrictions
Do not share unlawful, sexual, violent or hateful content, harass or threaten others, scam or spam, disclose private information without permission, upload unconsented photos, impersonate others, bypass access controls or abuse the service. You can block, report and disconnect in the app.
The Company may assess reports and safety issues and restrict access, remove content or limit accounts. Urgent harm or suspected unlawful behavior may require immediate action. Where possible, we explain the reason and how to challenge it. Contact dev@ibrdos.com for an appeal or inquiry. Receipt of a report does not promise a particular outcome or response deadline.
4-1. Child safety standards
Poomio and IBRDOS Co., Ltd. prohibit child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). This covers photographs, AI-generated images and drawings. Sexual grooming, sextortion, trafficking and any conduct that promotes or facilitates a child's sexual exploitation are prohibited.
Use Safety on a friend's screen to report or block that account. Use Report this image in Studio to report your own AI-generated result. Select Child abuse or exploitation, or contact dev@ibrdos.com. Do not download suspected material or attach or forward it by email. Identify the subject and describe the concern through the in-app report.
The Company reviews reports and CSAM of which it obtains actual knowledge, and takes appropriate action, including restricting or removing content and limiting accounts. We comply with applicable child safety laws, report to the relevant authorities when legally required and preserve necessary records lawfully. Reports and findings also inform improvements to content filtering and moderation.
Our child safety contact is Taewoong Ra at dev@ibrdos.com, for inquiries about these standards and report handling. If someone is in immediate physical danger, contact the local emergency authorities first.
5. Storage and availability
Offline mood and greeting changes wait for reconnection. Waiting to send does not mean a greeting has been delivered. Widgets follow device and operating-system refresh schedules; we do not promise real-time updates or continuous animation. AI creation and notifications depend on networks and providers.
See the Privacy Policy for downloads, deletion and photo processing. External copies cannot be deleted from within Poomio. We provide notice where reasonably possible about service changes, maintenance or discontinuation, and handle paid-product rights under applicable law.
After full account erasure actually finishes, the minimal anti-reactivation marker and opaque purchase anti-reuse association use a 180-day retention threshold measured from completion. Cleanup after this threshold is asynchronous rather than guaranteed physical deletion at exactly 180 days. In-progress erasure work remains until cleanup is complete. These records contain no original photo, email or greeting content.
6. Rights, responsibility and changes
These terms do not exclude liability for intentional misconduct or gross negligence, or limit rights that cannot legally be excluded. Refunds and disputes follow mandatory law and the competent court’s rules. Contact dev@ibrdos.com to seek a resolution.
Changes and their application date are announced in the app or information pages. We request new agreement where required. Company details are in the Privacy Policy.